Services provided
Independent Microsoft Dynamics 365 Customer Engagement (CRM) and Power Platform services, remote across the EU or hybrid in the Netherlands, including the new generation of Copilot and AI agents in D365 Field Service.
D365 Field Service & URS
My specialty since 2019, the early days of the product. Implementation, scheduling and work-order integrations.
D365 business apps
Hands-on across the Customer Engagement suite: Sales, Customer Service, D365 Field Service, Project Operations and D365 Customer Insights.
Implementation & architecture
Lead consulting from first workshop to adopted platform, with PL-600-level architecture and fit/gap.
Environment quick scan
A time-boxed scan of your D365 CE environment, delivering a prioritized, build-ready backlog in your own Azure DevOps.
Pre-sales & partner selection
Demos, scoping and fit/gap for Microsoft partners, or independent advice on your side of the table when selecting one.
AI & Copilot advisory
Independent advice on AI in Dynamics 365: what is production-ready, what is still preview, and how to pilot it against your own data.
Not sure which one fits?
Describe your situation in two sentences. I'll tell you honestly whether I'm the right person.
How we work together
No mystery process. Five steps that keep projects predictable.
Intake call
You describe the project, team and timeline. I tell you straight whether and how I can help.
High-level analysis
A first pass over your processes, environment and goals, so scope and risks are clear before anything is promised.
Estimate & calculation
Based on your requirements: a concrete estimate of effort, cost and timeline, so you know what you are committing to.
Delivery in your cadence
Workshops where needed, requirements become a design and a real backlog; configuration and integration in your Azure DevOps sprints, standard-first.
Hand-over & enablement
Key-user training and documentation, so the platform lives on without depending on me.
Frequently asked questions
What does Schneider Business Solutions do?
Schneider Business Solutions is the consultancy of Jorrit Schneider, a senior Microsoft Dynamics 365 CE and Power Platform functional consultant and PL-600-certified solution architect based in Amsterdam. It delivers implementations, CE-ERP integration design, D365 Customer Insights and D365 Field Service/URS projects, plus pre-sales assistance: scoping, fit/gap analysis, tailored demonstrations and independent advice during Microsoft partner selection. Specialized in Dynamics 365 Field Service since 2019, the early days of the product.
What is Dynamics 365 CE (Customer Engagement)?
Dynamics 365 Customer Engagement, often shortened to D365 CE and formerly known as Dynamics CRM, is Microsoft's suite of business applications for sales, customer service, field service, project operations and marketing, built on the Power Platform and Dataverse. Schneider Business Solutions provides senior consultancy across this suite, with D365 Field Service as specialty.
Which Dynamics 365 modules do you cover?
Sales, Customer Service, D365 Field Service, Project Operations, D365 Customer Insights (Journeys and Data) and Universal Resource Scheduling (URS), combined with the Power Platform: model-driven and canvas Power Apps, Power Automate, Dataverse and Power BI.
Why hire a dedicated D365 Field Service specialist?
D365 Field Service is the most operational module in the CE suite: schedulers, dispatchers and field technicians depend on it every day, and mistakes show up immediately in missed appointments and wasted travel. I have implemented the product since 2019, including Universal Resource Scheduling and the work-order integrations that feed it, for organizations with hundreds of field users in the EU and the US.
Do you work with Copilot and AI agents in Dynamics 365?
Yes, with a practitioner's caution. I follow the AI and Copilot developments in Dynamics 365 closely, in particular the Scheduling Operations Agent in D365 Field Service, pilot them in sandboxes against real data, and advise on what is production-ready and what is still preview. My current take is in this article on RSO and the Scheduling Operations Agent.
Do you work with US-based companies?
Yes. Since 2024 I have been implementing D365 Field Service and Universal Resource Scheduling for a US-based healthcare technical services company, fully remote, with working hours flexible across EU and US time zones. English at professional level.
Do you work remotely and internationally?
Yes. Full-remote across the EU, hybrid in the Netherlands, and open to relocation for the right opportunity. My working hours are flexible across EU and US time zones.
Do you work with Microsoft partners as well as end-clients?
Both. I work directly for end-clients and strengthen Microsoft partner teams, including presales support: scoping, stakeholder interviews, fit/gap analysis and tailored demonstrations.
How do I engage you, and what does it cost?
Use the contact form below or email info@schneiderdynamics.com. Engagement terms depend on scope, role and duration, provided on request after a short intake call.
Have a D365 CE project, or a gap in your team?
Tell me about it in a few lines. I reply personally, usually within one working day.
- 📧 info@schneiderdynamics.com
- 💼 linkedin.com/in/jorrit-schneider
- 📍 Amsterdam, Netherlands · remote (EU) / hybrid (NL)